My name is Thomas Brown.

I am technological expert, consultant and blogger.

I have over 15 years’ experience and I have trained and advised numerous people, companies and institutions on how to understand and use technology and it’s devices to overcome challenges and maximize efficiency.

I have also written numerous articles and materials on technology, customer management and on various other topics.

With my years of experience, I have consulted for and advised companies and institutions on


Customer service issues, customer management and retention.

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